Contact form processing with Synchronous Express Workflows
This application uses a Synchronous Express workflow to analyse a contact form submission and provide customers with a case reference number.
The following example uses Amazon API Gateway HTTP APIs to start an Express Workflow synchronously. The workflow analyses web form submissions for negative sentiment. It generates a case reference number and saves the data in an Amazon DynamoDB table. The workflow returns the case reference number and message sentiment score.
Ben is a senior developer advocate for Serverless Applications at Amazon Web Services based in London, UK. Prior to joining AWS Ben worked in a number of different technical roles specializing in workflow Automation and web development.