Use ChatOps to reduce incident management response time

Description

Operational events happen. It's critical to act quickly and efficiently to address issues, minimize outages, and improve incident response. In this builders’ session, walk through how to implement ChatOps using AWS Chatbot and other cloud operations services. Explore how you can implement a chat-driven operational workflow to assist in diagnosing and correcting operational issues. Also, learn how the same workflow can be tied to your incident management process. You must bring your laptop to participate.